Terms and Conditions
Version: V2024.1
1 INTRODUCTION
Welcome to Cultural Infusion Atlas by Cultural Infusion Enterprises. In this document we refer to our organisation most commonly as Cultural Infusion and the product itself as Atlas or ‘the Platform’. Please read these terms and conditions carefully and in their entirety before accessing any part of the Platform or the Services. If you do not agree to these terms and conditions, do not access or otherwise use the Platform or the Services.
These Terms operate as a contract between you, the Customer, and us, Cultural Infusion and govern your use of the Atlas services.
If you are accessing or using the Platform on behalf of your company or employer, you represent that you are authorized to accept these Terms on behalf of that party.
BY ACCESSING THE WEBSITE, WEBSITE, PLATFORM AND/OR SERVICES, YOU AGREE TO BE CONTRACTUALLY BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT ACCESS THE WEBSITE AND THE PLATFORM AND CEASE ANY USE OF THE SERVICES.
2 PRODUCTS, LICENCE AND ACCESS
2.1 Overview
These Terms apply to the apply to any product or subscription ordered from Cultural Infusion through the Atlas Platform. In addition some products or subscriptions may be subject to additional terms and policies.
2.2 Grant of Licence
Cultural Infusion hereby grants to the Customer a non-exclusive, non-assignable, worldwide license to use the Atlas Platform by means of the Website and/or Customer Dashboard for the internal business purposes of the Customer subject to these Terms.
2.3 Limitations and Prohibitions
The licence granted by Cultural Infusion to the Customer under Clause 2.1 is subject to the following limitations and prohibitions:
(a) the Customer Dashboard may only be used by Authorized Users of the Customer;
(b) the Customer shall not and shall not permit others to:
(i) copy/republish the Services or Platform or sub-license its right to access the Services;
(ii) make the Customer Dashboard available to any person other than its Authorized Users;
(iii) modify or create derivative works based upon the Services or Documentation;
(iv) remove, modify or obscure any copyright, trademark or other proprietary notices contained in the software used to provide the Services or in the Documentation;
(v) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Software used to provide the Services, except and only to the extent such activity is expressly permitted by Applicable Law; or
(vi) access the Platform or Services or use the Documentation in order to build a Competing Product.
2.4 Service Reselling
The Customer may not reproduce, duplicate, copy, sell, resell or exploit any portion of the Website, Platform or any Service without Cultural Infusion’s express prior written permission, granted either directly or through a Provider approved reseller programme.
2.5 Licence from Customer
Subject to these Terms, the Customer shall grant to Diversity Atlas a perpetual, non-exclusive and non-transferable license to copy, store, configure, display and transmit Customer Data solely to the extent necessary to provide the Services to the Customer and for the purposes set out in clause 10.9 of these Terms.
3 Provider Obligations, Service Levels
3.1 Third Party Processing
The Provider shall not engage any third party to process the Participant Data without the prior specific or general written authorisation of the Customer.
3.2 Service Levels
(a) Cultural Infusion shall use reasonable endeavours to maintain the availability of the Services to the Customer, but cannot guarantee the continuous operation of or access to our Services. We will inform you of any planned updates or changes that may affect the availability or functionality of our services
(b) Downtime caused directly or indirectly by any of the following shall not be considered a breach of these Terms and shall not be calculated as downtime for the purpose of calculating the availability of the Services:
(i) a Force Majeure Event;
(ii) a fault or failure of the internet or any public telecommunications network;
(iii) a fault or failure of the Customer's computer systems or networks;
(iv) any breach by the Customer of this Agreement; or
(v) scheduled maintenance carried out in accordance with this Agreement.
4 Customer Obligations
4.1 Assistance.
The Customer shall provide commercially reasonable information and assistance to the Provider to enable it to deliver the Services. The Customer acknowledges that the Provider’s ability to deliver the Services in the manner provided in these Terms may depend upon the accuracy and timeliness of such information and assistance.
4.2 Appointment of Authorized Users.
The Customer may appoint and authorize an employee or officer of the Customer to act as the Authorized Users, who acts and omissions shall be the sole responsibility of the Customer. The Customer must ensure that:
(a) each Authorized User is under confidentiality obligations with the Customer at least as restrictive as those in this Agreement;
(b) each Authorized User is appropriately trained in the application of Applicable Laws and has agreed to the terms of the Provider’s Acceptable Use Policy;
(c) it has implemented and maintains reasonable security measures relating to the Access Credentials to ensure that no unauthorized person or application may gain access to the Services;
(d) each Authorized User complies with these Terms.
4.3 Unauthorized Use
The Customer shall notify the Provider immediately of any unauthorized use of any Access Credentials or any other known or suspected breach of security and use reasonable efforts to stop any unauthorized use of the Services that it knows or suspects is occurring.
4.4 Age Requirements
The Platform is intended for use by persons over the age of 18. The Customer is responsible for ensuring that each Authorized User and Participant are at least 18 years old.
4.5 Compliance with Laws.
(a) Given that the Service can be configured and used in ways that do not comply with Applicable Laws, it is the Customer’s sole responsibility to seek independent legal advice on its proposed use of the Service to ensure it complies with Applicable Laws. The Provider shall not be responsible or liable for a Customer’s failure comply with Applicable Law. Diversity Atlas does not provide legal advice to the Customer regarding its legal or data privacy obligations under any Applicable Law and the Customer acknowledges that:
(i) the Customer shall configure the Customer Dashboard and the Platform in a manner which complies with all Applicable Laws or, where such configuration is not possible, immediately inform the Provider and cease using the Platform;
(ii) Cultural Infusion exercises no control over the content of the information transmitted by the Customer, its Authorized Users or the Participants;
(iii) any decisions the Customer may make regarding the employment, promotion, advancement, termination or compensation of any employee or authorized user of the Service are the Customer’s sole responsibility;
(iv) it shall be solely responsible for the privacy, collection, use, retention and processing of Customer or Participant data provided to it by the Provider, and for providing any and all notices and information to your employees regarding the foregoing.
4.6 Access to Code
The Customer has no right to access the software code (including object code, intermediate code and source code) of the Platform, either during or after the Term.
5 Accounts, Fees and Payment
5.1 Accounts
(a) Certain parts of the Platform, including the ability to purchase Services and access certain features of the Customer Dashboard, may require an Account in order to access them.
(b) By creating an account on behalf of a Customer you represent and warrant that:
(i) you are at least 18 years of age and are duly authorized by the Customer to bind it to these Terms;
(ii) the information you provide in registering the account is accurate and complete;
(iii) the password you have chosen for your account is strong, consisting of a combination of lowercase and uppercase letters, number and symbols; and
(iv) you will keep the password of your account secure and only share it with Authorized Users of the Customer.
(c) Any personal information provided in your Account will be collected, used and held in accordance with our Privacy Policy.
(d) If you wish to close your Account you may do so at any time. Closing your Account will result in the revocation of your access to any paid Services or features of the Platform that require an Account for access. Closing your Account will not affect your obligation to make payment for any service provided up to the date of cancellation.
5.2 Fees
(a) Cultural Infusion may charge you for the use of our Services and access to certain features of the Customer Dashboard. In some cases, you may also request supplemental Services from Cultural Infusion such as training or custom reports, we may also charge you for such supplemental Services.
(b) The fees we charge Customers for using our Services will be advised to you at the time of your account creation, and/or at the time you request further features or supplemental Services from us.
(c) By clicking on the “Purchase”, “Agree” or similar button or checkbox that is presented to you at the time of placing an Order, or by using or accessing certain Services or portions of the Customer Dashboard, you confirm that you are bound by this Agreement and agree to pay any fee presented to you for the relevant product or service.
(d) We may change our fees from time to time by posting the proposed changes on the Platform thirty (30) days in advance. If you do not agree to such change to the applicable fees, you may close your account prior to the expiration of this period of notice.
(e) If you have created an account, you must have a payment method on file and by creating such account you agree to pay all fees and applicable taxes associated with your use of our Services by the payment due date. If your payment method fails or your account is past due, we may place restrictions on your account, or may collect amounts owed.
5.3 Additional Services
(a) Where the Customer elects to utilize additional services during the Term, additional fees may be applicable as set out in your Order or the Fee Schedule. These additional fees will be prorated for the unexpired portion of the then current Term and shall renew automatically or terminate on the same date as the underlying Agreement.
(b) If the Provider provides additional professional services during the term which are not set out in the Order, the Provider and Customer will enter into a further service Order describing the relevant additional Services, which shall be governed by this Agreement.
(c) Nothing in this subsection obligates the Provider to provide additional services, except as set out in this Agreement or as set out in an Order.
5.4 Special Offers
Any special offers, discounts, features and other benefits may be modified will expire at the anniversary of the Initial Term, unless expressly agreed in writing.
5.5 Payment Methods
The Customer must pay the Fees by credit card, direct debit or bank transfer (using such payment details as are notified by the Provider to the Customer from time to time). Payments made by credit card will incur a 5% surcharge.
5.6 Interest on Overdue Fees.
If the Customer does not pay any amount properly due to the Provider under this Agreement, the Provider may charge the Customer interest on the overdue amount at the rate equal to 1% per month (12.68% annually) or the maximum allowed by law, whichever is less. Interest will accrue daily until the date of actual payment and be compounded at the end of each calendar month.
5.7 Variation to Fees
The Provider may elect to vary any element of the Fees by giving to the Customer not less than 60 days' written notice of the variation expiring on any anniversary of the date of execution of this Agreement.
5.8 Taxes
All amounts stated in or in relation to this Agreement are, unless the context requires otherwise, stated exclusive of any applicable value added taxes, which will be added to those amounts and payable by the Customer to the Provider.
5.9 Order Process
No order shall be binding upon Cultural Infusion until we have provided our acceptance, including by confirmation email, providing access to the product or service or making access credentials/keys available to the Customer.
5.10 Refunds
All fees and expenses are non-refundable, except as provided for in these Terms or in the terms of a particular order.
6 Intellectual Property
6.1 Title to Software
Title to all intellectual property rights, including patent, copyright, trademark, trade secret rights, code, designs and materials developed and provided by Cultural Infusion (including any modifications, enhancements, versions, releases, or correction levels to Service and materials) in the Platform shall remain exclusively the property of Cultural Infusion. Cultural Infusion does not transfer or assign any of its intellectual property rights to you.
6.2 Title to Customer Data
All intellectual property rights in the Customer Data shall be the property of the Customer, and the Provider perpetually and irrevocably assigns and transfers by way of present assignment of future rights and with full title guarantee all intellectual property rights to all Customer Data.
6.3 Title to Data Enhancements
(a) You acknowledge that all reports, summaries and other related information generated by the Platform or the Provider remain the property of the Provider (“Data Enhancements”).
(b) The Customer must acknowledge the Provider as the source of any Data Enhancements and under no circumstances represent that these enhancements have been created by the Customer.
(c) The Customer further agrees to only use the Data Enhancements for the sole purpose of providing a workforce strategy, planning, consulting and/or recruiting service to clients, staff and
(d) For the avoidance of doubt, internal reports, conclusions, summaries or other documents produced by the Customer shall be the property of the Customer, whether or not derived from the Data Enhancements or the Platform.
7 Warranties
7.1 Provider Warranties
Cultural Infusion warrants to the Customer that:
(a) it will provide the Services in a professional manner consistent with the general industry standards;
(b) it has all the rights in relation to the Platform that are necessary to grant all the rights it purports to grant under, and in accordance with, these Terms;
(c) it will comply with all applicable legal and regulatory requirements applying to the exercise of the Provider's rights and the fulfilment of the Provider's obligations under this Agreement; and
(d) the Services, when used by the Customer in accordance with this Agreement, will not infringe the Intellectual Property Rights of any person.
7.2 Customer Warranties
The Customer represents and warrants that:
(a) its use of the Platform is in compliance with all Applicable Law;
(b) it has determined that the products provided via the Platform meet its requirements;
(c) its Authorized User has full power and authority to bind the Customer to these Terms;
(d) it shall not and it shall not permit any of its Authorized User(s) to:
(i) reverse engineer, copy, decompile, replicate or create derivative works from any aspect of the Software or Platform;
(ii) sublicence, resell, lease, distribute or create derivative works from, the Platform;
(iii) access the Platform for the purposes of creating, developing or operating a Competing Product;
(iv) remove, circumvent or otherwise interfere with security features of the Platform or features that relate to limitations on your use on the Platform;
(v) modify, copy, publish, licence, sell or otherwise commercialize the materials or content of the Platform;
(vi) breach or circumvent any Applicable Laws, third-party rights or our systems, policies, or determinations of your account status;
(vii) use our Platform if you are not able to form legally binding contracts, including if are under 18 years old, or are suspended from using our Services;
(viii) transfer your Account (or Account access) to another party without our consent;
(ix) share your log in credentials with any third parties;
(x) distribute viruses or any other technologies that may harm Diversity Atlas or the interests of other users;
(xi) use any robot, spider, scraper, data mining tools, data gathering tools, or other automated means to access our Services for any purpose, except with the prior express permission of Diversity Atlas;
(xii) interfere with the functioning of the Platform, including by imposing an unreasonable or disproportionately large load on our existing infrastructure;
(xiii) infringe the copyright, trademark, patent, publicity, moral, database, and/or other intellectual property rights belonging to Diversity Atlas; or
(xiv) harvest, collect or use information about users of Diversity Atlas without their consent.
7.3 No Implied Warranties
The parties' warranties and representations in respect of the subject matter of this Agreement are expressly set out in this Agreement. To the maximum extent permitted by Applicable Law, no other warranties or representations will be implied into this Agreement or any related contract.
8 Confidentiality
8.1 Provider Confidentiality Obligations
Cultural Infusion must:
(a) keep the Customer Confidential Information strictly confidential;
(b) not disclose the Customer Confidential Information to any person without the Customer's prior written consent; and
(c) use the same degree of care to protect the confidentiality of the Customer Confidential Information as the Provider uses to protect the Provider's own confidential information of a similar nature, being at least a reasonable degree of care.
8.2 Disclosure to Authorized Users
Notwithstanding Clause 9.1, Cultural Infusion may disclose the Customer Confidential Information to the its officers, employees, contractors or professional advisers who have a need to access the Customer Confidential Information for the performance of their work with respect to this Agreement and who are bound by a written agreement or professional obligation to protect the confidentiality of the Customer Confidential Information.
8.3 Provider Disclosures
(a) This Clause 8 imposes no obligations upon the Provider with respect to Customer Confidential Information that:
(i) is known to the Provider before disclosure under this Agreement and is not subject to any other obligation of confidentiality;
(ii) is or becomes publicly known through no act or default of the Provider; or
(iii) is obtained by the Provider from a third party in circumstances where the Provider has no reason to believe that there has been a breach of an obligation of confidentiality.
(b) The restrictions in this Clause 8 do not apply to the extent that any Customer Confidential Information is required to be disclosed by any law or regulation, by any judicial or governmental order or request, or pursuant to disclosure requirements relating to the listing of the stock of the Provider on any recognized stock exchange.
8.4 Survival of Confidentiality Obligations
The provisions of this Clause 8 shall continue in force for a period of 7 years following the termination of this Agreement, at the end of which period they will cease to have effect.
8.5 Publicity
The Provider shall have the right to disclose the Customer’s name as a customer of the Provider, and the Customer hereby grants the Provider the right to display the Customer’s company name and logo on the Provider’s website and marketing materials during the term of this Agreement.
8.6 Adequacy of Damages
The Parties acknowledge and agrees that due to the unique nature of Confidential Information, any breach of the confidentiality obligations in this Agreement may cause the non-breaching party irreparable harm for which an adequate remedy at law may not be available and that, therefore, the non-breaching party will be entitled to seek appropriate equitable remedies including but not limited to injunctive relief.
9 Privacy and Participant Data
9.1 Application of Privacy Policy
Any information provided by the Customer, its Authorized User(s) or any Participant shall be collected and used in accordance with the Provider’s Privacy Policy, which is incorporated by reference into these Terms.
9.2 Use of Participant Data
The Provider shall only process the Participant Data for the purposes set out in these Terms and the Privacy Policy and will hold, and will ensure that all employees, agents and suppliers will hold the Participant Data in strict confidence.
9.3 Security Measures
Cultural Infusion shall ensure that its information security program includes industry standard password protections, firewalls and anti-virus and malware protections to protect Participant Data stored on its computer systems.
9.4 Security Breaches
Cultural Infusion shall notify the Customer in writing as soon as possible (and in any event within 72 hours) whenever Cultural Infusion reasonably believes that there has been any unauthorized access, acquisition, use, disclosure or destruction of the Participant Data (“Security Breach”), and provide detailed information regarding the nature and scope of the Security Breach, the actual or potential cause of the Security Breach, and the measures being taken by Cultural Infusion to investigate.
9.5 Ownership of Customer and Participant Data
All data stored in the Platform provided by Customer and their Participants, belongs to Customer and will only be used by Cultural Infusion to provide the Services and for the purposes set out in the Privacy Policy.
9.6 Destruction or Return of Participant Data
After termination or expiry of this Agreement, Cultural Infusion shall (subject to clause 10.9), at the request of the Customer, delete or return all of the Participant Data to the Customer, and shall delete existing copies save to the extent that an Applicable Law requires storage of the relevant Personal Data.
If any changes or prospective changes to the Data Protection Laws result or will result in one or both parties not complying with the Data Protection Laws in relation to processing of Personal Data carried out under this Agreement, then the parties shall use their best endeavours promptly to agree such variations to this Agreement as may be necessary to remedy such non-compliance.
9.7 Retention of Anonymized Data
Notwithstanding any other provision of this agreement, Cultural Infusion may collect and, both during and after the term of this Agreement, use data derived from Participant Data for research purposes, improvement of Cultural Infusion services and related purposes, provided that such data will be de-identified, anonymized and aggregated to reasonably avoid identification of a specific Customer, Authorized User or individual Participant.
10 Term and Termination
10.1 Initial Term
The term of this Agreement shall begin on the Effective Date and shall continue until the expiration or termination of the term set out in the Order (the “Initial Term”) unless terminated earlier by either party as outlined in this clause 11. Where no term is specified in the Order, the Initial Term shall mean a period of 12 months commencing on the Effective Date.
10.2 Automatic Renewal
Your Subscription will be automatically renewed and extended for the same period as the Initial Term (each a “Renewal Term”) unless either party gives written notice of termination at least thirty (30) days prior to the end of the Initial Term, or any Renewal Term, in which case the Agreement shall terminate at the expiry of the then current Initial Term or Renewal Term. Unless otherwise agreed or specified in an order a Subscription Term will automatically renew at the then current rates for:
(i) if your Subscription was for a period of less than twelve (12) months, another Subscription Term of a period equal to your prior Subscription Term; or
(ii) if Customer’s prior Subscription Team was for twelve (12) months or more, twelve (12) months.
Either party may elect not to renew a Subscription Term by giving notice to the other party before the end of the current Subscription Term. The Customer must provide any notice of non-renewal through account settings in the Products or by contacting Diversity Atlas’ customer support team.
10.3 Termination for Breach
Either party may terminate the Subscription and any applicable Order immediately upon a material breach by the other party that has not been cured within fourteen (14) days after receipt of notice of such breach.
10.4 Suspension of Service
Cultural Infusion may immediately suspend the provision of the Services and any Additional Services if:
(a) any amount due to be paid by the Customer to Cultural Infusion under this Agreement is overdue;
(b) Cultural Infusion reasonably believes that the Customer or its Authorized Users are using the Platform in a manner not contemplated by this Agreement, that may be in breach of an Applicable Law or poses a threat of disrupting other customer’s use of the Platform; or
(c) Cultural Infusion reasonably believes that the Customer or its Authorized Users’ use of the Services is causing immediate harm to the operations, reputation or profitability of Cultural Infusion, affecting the stability of the Platform or adversely effecting other users.
10.5 Effect of Suspension
Suspension of the services under clause 11.5 shall not release the Customer of its payment obligations under this Agreement and the Customer agrees to indemnify and hold Cultural Infusion harmless against any liabilities, claims or expenses arising from or relating to such suspension.
11 Effect of Termination
11.1 Surviving Provisions
Any provisions of these Terms that impose continuing obligations on the Parties, including without limitation the parties’ respective warranty, indemnity and confidentiality obligations, survive the expiration or termination of the Contract for any reason.
11.2 Early Termination
The Fees set out in the Order are based on Cultural Infusion’s expectation that Customer will utilize the Services for the full Initial Term or Renewal Term, and that any earlier termination of the engagement, other than for Cultural Infusion’s breach of this Agreement or with Cultural Infusion’s written consent, shall not relieve Customer’s obligation to pay for the Services for the full then-current Initial or Renewal Term and shall entitle Cultural Infusion to immediately invoice the Customer and be paid for the remainder of the then-current Term.
11.3 Accrued Rights
Except to the extent expressly provided otherwise in this Agreement, the termination of this Agreement shall not affect the accrued rights of either party. Within 30 days following the termination of this Agreement for any reason the Customer must pay to Cultural Infusion any charges in respect of Additional Services provided to the Customer before the termination of this Agreement.
12 Limitations, Liability and Indemnity
12.1 Limitations on Warranty
(a) The Customer acknowledges that complex software is never wholly free from defects, errors, bugs and security vulnerabilities and subject to the other provisions of this Agreement, Cultural Infusion gives no warranty or representation that the Services will be wholly free from such defects, errors, bugs and security vulnerabilities.
(b) The Customer acknowledges that Cultural Infusion will not provide any legal, financial, accountancy or taxation advice under this Agreement or in relation to the Services; and, except to the extent expressly provided otherwise in this Agreement, Cultural Infusion does not warrant or represent that the Services or the use of the Services by the Customer will not give rise to any legal liability on the part of the Customer or any other person.
12.2 Limitation and Exclusions of Liability
(a) Nothing in this Agreement will limit or exclude any liability for death or personal injury resulting from negligence, fraud or fraudulent misrepresentation, infringement of a third party’s Intellectual Property rights, breach of the privacy obligations set out in clause 9 or any liability that may not be limited or excluded under Applicable Law.
(b) Limitations and exclusions set out in this clause 12.2 and elsewhere in this Agreement:
(i) are subject to Clause 12.2(a); and
(ii) govern all liabilities arising under this Agreement or relating to the subject matter of this Agreement, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in this Agreement.
(c) Neither party shall be liable to the other party in respect of any losses arising out of a Force Majeure Event, loss of profits or anticipated savings, loss of revenue or income, business, contracts or opportunities, loss of use or production, any loss or corruption of any data, database or software and any special, indirect or consequential loss or damage.
(d) The liability of each party to the other party under this Agreement in respect of any event or series of related events shall not exceed the total amount paid and payable by the Customer to Cultural Infusion under this Agreement in the 12 month period preceding the commencement of the event or events.
(e) The Customer’s payment obligations for fees and taxes under this Agreement shall not be limited by this clause 12.
12.3 Indemnification by Cultural Infusion
(a) If a third party makes a claim against Customer that the Customer’s use of the Services in accordance with this Agreement infringe any patent, copyright or trademark, or misappropriates any trade secret, Cultural Infusion shall defend Customer and its directors, officers and employees against the claim at Cultural Infusion’s expense and Cultural Infusion shall pay all losses, damages and expenses (including reasonable attorneys’ fees) finally awarded against such parties or agreed to in a written settlement agreement signed by Cultural Infusion, to the extent arising from the claim.
(b) Cultural Infusion shall have no liability for any claim to the extent it relates to modification of the services not authorized by Cultural Infusion or use of the Services other than in accordance with the Documentation and this Agreement.
12.4 Indemnification by the Customer
The Customer agrees to indemnify, defend and hold harmless Cultural Infusion, its affiliates, officers, directors and employees from and against any losses, costs, damages, expenses (including reasonable legal fees) or other liabilities incurred (including by virtue of settlement agreement) as a result of any third-party action, claim or demand to the extent that it relates:
(a) to the Customer’s use or access to the Service in breach of this Agreement;
(b) to any decision or action the Customer takes with regard to the employment of any Participant or other third party due to information made available to the Customer through the Service;
(c) the Customer’s violation of any rights of a third party including, without limitation, any data privacy right, employment law or other Applicable Law;
(d) the Customer’s breach, or alleged breach of this Agreement.
12.5 Conditions for Indemnification
Indemnification under clauses 12.3 or 12.4 is conditional on the party seeking indemnification promptly notifying the other party of the claim, giving the other party sole control of the defence and settlement of the claim and providing, at the other party’s expense for out-of-pocket expenses, the assistance, information and authority reasonably requested by the other party in the defence and settlement of the claim.
13 Force Majeure
13.1 Effect of Force Majeure Event
Where a Force Majeure event(s) gives rise to a failure or delay in either party performing any obligation under this Agreement, except an obligation to make payment, that obligation will be suspended for the duration of the Force Majeure event(s).
13.2 Duty to Notify & Mitigate
Where a party becomes aware of a Force Majeure event(s) which is likely to give rise to any failure or delay in that party performing any obligation under this Agreement, it must promptly notify the other party of the event(s), provide an estimate of the period for which such failure or delay will continue, and take reasonable steps to mitigate the effects of the Force Majeure Event.
14 Changes to these Terms
15 Disputes
16 Definitions and Interpretation
means the following amounts:
(a) the amounts specified in of Schedule 1;
(b) such amounts as may be agreed in writing by the parties from time to time; and
(c) amounts calculated by multiplying Cultural Infusion’s standard time-based charging rates (as notified by Cultural Infusion to the Customer before the date of this Agreement) by the time spent by Cultural Infusion’s personnel performing the Support Services or Additional Services (rounded down by Cultural Infusion to the nearest quarter hour).
16.2 Interpretation
In this Agreement the following rules of interpretation apply, unless the contrary intention appears or context otherwise requires:
(a) Words denoting any gender include all genders and the word ‘person’ includes any individual, corporation or other body corporate, partnership, joint venture, trust, association and any Government Agency.
(b) A reference to a body (other than a party to this Agreement), whether statutory or not, that ceases to exist or has its powers or functions transferred to another body is a reference to the body that replaces it or that substantially succeeds to its powers or functions.
(c) A reference to any agreement or document (including this Agreement) includes any amendments to or replacements of that document.
(d) Any promise, agreement, representation or warranty given or entered into on the part of two or more persons binds them jointly and each of them severally.
(e) No provision of this Agreement will be construed adversely to a party because that party was responsible for the preparation of that provision or this Agreement.
(f) This Agreement includes all schedules, annexures, attachments and exhibits to it.
(g) Where a word or phrase is defined, other parts of speech and grammatical forms of that word or phrase have corresponding meanings.
17 General
17.1 Notices
Any notice, demand, consent or other communication (a Notice) given or made under this Agreement must be in writing, signed by a person duly authorized by the sender and:
(a) must be delivered to the intended recipient by prepaid post (if posted to an address in another country, by registered airmail), by hand or by email to the most recent address or email provided to the other Party for notice;
(b) will be conclusively taken to be duly given or made:
(i) in the case of delivery in person, when delivered;
(ii) in the case of delivery by post, two Business Days after the date of posting (if posted to an address in the same country) or seven Business Days after the date of posting (where posted to an address in another country);
(iii) if by email, 24 hours after the time the email was sent by the sender, such time to be determined by reference to the device from which the email was sent;
but if the result is that a Notice would be taken to be given or made on a day that is not a Business Day in the place to which the Notice is sent, it will be conclusively taken to have been duly given or made at the start of business on the next Business Day in that place.
17.2 Assignment
Neither this Agreement nor any of the rights, interests or obligations under this Agreement shall be assigned, in whole or in part, by operation of law or otherwise by any of the parties without the prior written consent of the other parties, which consent shall not be unreasonably withheld. Any purported assignment without such consent shall be void. Save that this Agreement will be binding upon, inure to the benefit of the parties and their respective successors and assigns.
17.3 Further assurances
Each Party must do anything necessary or desirable (including executing agreements and documents) to give full effect to this Agreement and the transactions contemplated by it.
17.4 Entire agreement
This Agreement contains the entire agreement between the Parties as at the date of this Agreement with respect to its subject matter and supersedes all prior agreements and understandings between the Parties in connection with it.
17.5 Amendment
This Agreement may be amended only by another agreement or deed executed by all the Parties.
17.6 No waiver
A failure to exercise or a delay in exercising any right, power or remedy under this Agreement does not operate as a waiver. A single or partial exercise or waiver of the exercise of any right, power or remedy does not preclude any other or further exercise of that or any other right, power or remedy. A waiver is not valid or binding on the Party granting that waiver unless made in writing.
17.7 Extent of obligations
If any payment under this Agreement becomes void by any statutory provision or otherwise, the obligations of the Party that made the payment will be taken not to have been discharged in respect of that payment and the Parties will be restored to the rights which each respectively would have had if that payment had not been made.
17.8 Remedies cumulative
No remedy conferred by any of the provisions of this Agreement is intended to be exclusive of any other remedy which is otherwise available at law, in equity, by statute or otherwise, and each other remedy shall be cumulative. The election of any one or more of such remedies by any of the Parties shall not constitute a waiver by such Party of the right to pursue any other available remedies.
17.9 No merger
The rights and obligations of the Parties will not merge on the completion of any transaction contemplated by this Agreement. They will survive the execution and delivery of any assignment or other document entered into for the purpose of implementing a transaction.
17.10 Survival of representations and warranties
All representations and warranties in this Agreement will survive the execution and delivery of this Agreement and the completion of transactions contemplated by it.
17.11 Governing law
This Agreement is governed by the laws of State of Victoria, Australia. Subject to clause 16, any legal action or proceedings which may be brought with respect to this Agreement or any transaction contemplated by this Agreement (each, a Relevant Action), each Party irrevocably and unconditionally submits to and accepts the non‑exclusive jurisdiction of courts exercising jurisdiction in the State of Victoria in connection with matters concerning this Agreement.
17.12 Counterparts
This Agreement may be executed in any number of counterparts, each of which when so executed shall be an original and all counterparts together will constitute one instrument.